Effective Date: 21.05.2025 This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our e-learning platform Skills for Success.

1. Who We Are

This platform is operated by Skills for Success. For data protection matters, you can contact us at: [email protected]

2. What Personal Data We Collect

  • Name and email address
  • Login credentials
  • Course enrollment and progress
  • IP address and device/browser information
  • Messages or content submitted via forms

3. Legal Basis for Processing

We process your personal data based on one or more of the following:
  • Consent – when you voluntarily provide your information
  • Contract – to provide access to our courses and services
  • Legal obligations – to comply with EU and Bulgarian law
  • Legitimate interest – to improve our platform and protect user security

4. How We Use Your Data

  • Register and manage your account
  • Provide access to learning content
  • Track progress and personalize your learning
  • Communicate with you about updates
  • Improve our platform and services

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described here, or as required by law. You may request deletion at any time (see Section 7).

6. Cookies

Our platform uses cookies to enhance user experience. You may disable cookies in your browser settings, but this may affect functionality.

7. Your Rights

Under GDPR, you have the right to:
  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw your consent at any time
  • Request a copy of your data (data portability)
To exercise any of these rights, contact us at [email protected].

8. Sharing Your Data

We do not sell your data. We may share it with:
  • Platform providers and IT service companies (under contract)
  • Authorities if required by law

9. International Data Transfers

We store and process your data within the European Economic Area (EEA). If data is ever transferred outside the EEA, we will ensure appropriate safeguards (e.g., Standard Contractual Clauses).

10. Children’s Data

Our platform is not intended for users under the age of 14. If you are under 14, parental consent is required to register.

11. Complaints

If you believe your rights have been violated, you may contact the Commission for Personal Data Protection (CPDP): www.cpdp.bg

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with an updated “Effective Date.”